Reconciliation (formerly known as settlement) payments are triggered from the time an order is approved by Afterpay and is processed. Reconciliation payments will be made based on the reconciliation processing time agreed.
When configured an email is sent to email address you have on file for reconciliations, summarising the total reconciliation payment amount to be paid.
Please note, emails are not sent if there are no amounts due to the Merchant.
If you would like to request certain users to receive these emails, please contact our team by clicking on the envelope.
- Afterpay merchant fees and refunds are calculated and deducted from each transaction prior to reconciliation payout.
- Reconciliation disbursement is made via bank payment to Canada bank accounts only. Deposit processing times vary by bank, (with banks typically taking an additional day or two to deposit the reconciliation into your bank account). Please note, weekend reconciliations and national bank holidays may have an additional delay due to bank operating hours and processing times.