When a retailer issues a refund, Afterpay will apply the original retail exchange rate (used at the time the order was placed) to determine the refund amount to apply to the customer’s payment schedule. For example, if the AUS retailer charged $100 AUD for an order that cost a CA customer $110 CAD, when the retailer issues a refund for $50 AUD, the customer’s order total and payment schedule will be adjusted by $55 CAD.
Have more questions?
Get in touch