It is so easy and only takes 2 minutes.
Simply:
1. Log in to the Business Hub you will need login credentials these are usually set up at the time of account creation for you. If you have forgotten your password, click here to reset.
2. Locate the order you wish to modify using order number (partial or full refunds accepted)
3. Key in the refund amount
4. Done! We take care of the rest, money is returned to the card used for payment straight away and we send an email to the Shopper to let them know. If the customer requires further assistance, please ask them to get in touch with us via the Afterpay App by going to My Afterpay > Help > New Conversation