If you need technical support, you can reach out to our friendly Merchant Administration team.
We are available online Monday to Friday between 09:00-17:00 AEDT, as well as via email and phone and we’ll will get back to you as soon as we can.
- Our email is anz-afterpay-merchant-admin@squareup.com
- Our phone number is 0800 472 317 (M- F 11:00-19:00 NZDT)
Our Merchant Administration team is dedicated to providing assistance to new and existing Afterpay merchants, which includes support with:
- Signing up to Afterpay as a merchant
- Navigating your merchant account
- Answering questions about settlements