If you are submitting an application to join afterpay.
Input your email address within the Merchant Onboarding Portal, click here
A verification email will arrive and share a unique 'complete account registration' invitation.
If you wish to access your active merchant account, please attempt the ‘forgot your password’ steps within the Merchant Portal or Business Hub.
You will receive an email which contains a unique password reset invitation.
Business Hub, Sign In here
You will be able to view orders, perform refunds, download reconciliation reports and tax invoices.
The ability to manage your shop directory listing and invite team members.
Please monitor your junk/ spam inbox for an email invitation.
If you continue to have a challenge accessing an application or merchant account, please get in touch.