If you need help with Afterpay on your website, you can contact our Technical Support team here or by using the Global Technical Merchant Form here
Common Requests include:
- Requesting help setting up Afterpay on your site
- How to change your site theme or platform, and keep Afterpay
- Accessing Afterpay Sandbox environment
- Lost Secret Key/ Credentials
- Questions about API
If you need any other help please reach out Merchant Support Team here
Common Requests include:
- Changing the bank account where your settlements are paid into
- Adding more users to your Afterpay account
- Changing/ adding contact details for your customer service team