Settlement days depend on a few different factors, including your merchant category, experience, and delivery time frames. As an Afterpay merchant, you’ll be assigned a settlement period of between 1-5 business days in your agreement with us, and we periodically review merchants on longer settlement periods to reduce this where possible.
When configured an email is sent to the email address you have on file for settlements, summarizing the total settlement payment amount to be paid. Please note, emails are not sent if there are no amounts due to the Merchant.
If you would like to request certain users to receive these emails, please contact our team by clicking on the envelope.
Settlements will work differently depending on what channel your orders are processed through.
Online Channel
Merchant fees + GST are deducted and reconciled at the time of the order being processed and will settle against the net amount into your nominated bank account.
If your refunds are greater than your sales, you may not receive a daily settlement, and instead see a negative balance. This means that instead of Afterpay attempting to direct debit your account, we will apply any negative balances against your future orders.
All negative balances will be rolled into future payments unless it goes beyond certain thresholds / limits, giving you more time to offset these, and avoid an ongoing negative balance.
See the ‘negative balance’ example below where if refunds are greater than the daily sales, there will be a negative balance:
Instore Channel
Afterpay Card transactions are settled with you as the gross amount (like any other card transaction would ie Visa/Mastercard) and we will then reconcile and deduct the Merchant fees + GST from your nominated bank account.
We will process settlements and collection of Afterpay Card fees each business day excl. Public Holidays and weekends. Processing times will vary depending on your bank and can be 1-3 business days.