We are sorry to hear you're experiencing difficulties accessing your Afterpay account. Let's work together to resolve this issue promptly.
Resetting Your Password:
- Via the Afterpay Business Hub:
- Navigate to the Afterpay Business Hub.
- Enter your registered email address.
- Follow the instructions sent to your email to reset your password.
Unlocking Your Account:
- After Multiple Failed Login Attempts:
- If your account is disabled due to multiple failed login attempts, please wait at least one hour before trying again.
- Ensure you use the correct credentials to avoid repeated lockouts.
- If the Account Was Previously Closed:
- If you had previously requested account closure, please contact the Afterpay Merchant Admin team to reactivate your account.
For more information, please visit this pages: