Split tender payments work as they would with any other transaction. Start the transaction, select the amount the customer wishes to pay with Afterpay, and then they will tap their Afterpay Card to the chip reader to transact. The remaining amount owed can then be paid with the customer’s other payment method.
When a customer returns a split tender order, scan the receipt and verify with the customer the amount paid in the secondary form of payment (cash, credit, debit). Refund this payment method first. After you have refunded that amount, restore the amount paid with the Afterpay Card by asking the customer to tap their Afterpay Card at the NFC card reader. It may take up to 10 days for the funds to be restored to the original payment method. If the customer has questions, encourage them to visit the Afterpay Customer Help Center.