Explanation:
The process for integrating Cash App Afterpay with a Shopify Plus store is essentially the same as when the original standard Shopify store was integrated. Migrating from Shopify to Shopify Plus shouldn’t typically affect your integration, however, Shopify Plus allows for additional advanced customization features. Customization has the potential to affect how Cash App Afterpay displays on a Shopify Plus store, such as hiding Cash App Afterpay from the checkout.
Action:
Please review and follow the various reasons and solutions below:
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Ensure Cash App Afterpay is allowed on the selected products
- Cause: Shopify Plus allows merchants to hide payment methods at the checkout if specific products have been added to the cart. If a tagged product is included in the cart, this prevents Cash App Afterpay from being shown as an available payment method.
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Solution:
- Review our Hide Payment Methods at Checkout developer documentation and ensure products in the cart do not have a no-afterpay or no-cash-app-pay tag applied.
- Check the Script Editor Shopify App to ensure there are no scripts hiding the Cash App Afterpay payment method at checkout
Important Notes:
If the Cash App Afterpay app isn’t working as expected, please review any customizations made to your store, as some customization may affect the Cash App Afterpay App’s functionality or display on your store.